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Privacy policy

Effective Date: 01/01/2021

This Privacy Policy describes how Portier Supplies ("we," "our," or "us") collects, uses, stores, and protects the personal information provided by users ("you" or "your") on our website ("Website"). We are committed to protecting your privacy and ensuring the security of your personal information. By using our Website, you consent to the collection and use of your personal information as described in this Privacy Policy.

Information We Collect:

  1. Personal Information: We may collect personal information, such as your name, email address, billing and shipping address, phone number, and payment details when you make a purchase or create an account on our Website.

  2. Usage Information: We may collect non-personal information about your interactions with our Website, such as your IP address, browser type, operating system, referring URL, pages visited, and the dates/times of your visits. This information is collected using cookies and similar technologies and helps us improve the functionality and user experience of our Website.

  3. Communication Information: If you contact us through the provided contact form or customer support channels, we may collect and store the information you provide during the communication process.

Use of Collected Information:

  1. To Provide Services: We use your personal information to process and fulfill your orders, communicate with you regarding your purchases, and provide customer support.

  2. Website Improvement: We analyze usage information to understand how users interact with our Website, identify trends, and make improvements to enhance our services and user experience.

  3. Marketing and Communication: With your consent, we may send you promotional emails about our products, services, and special offers. You can opt-out of receiving these communications at any time by following the instructions provided in the email.

Information Sharing: We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your personal information with trusted service providers and partners who assist us in operating our business, processing transactions, delivering products, or providing customer support. These third parties are obligated to maintain the confidentiality and security of your personal information.

Data Security: We take reasonable measures to protect the security of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Children's Privacy: Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us immediately, and we will take appropriate steps to remove the information from our systems.

Changes to this Privacy Policy: We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at [insert contact information].

By using our Website, you acknowledge that you have read and understood this Privacy Policy, and you consent to the collection, use, and disclosure of your personal information as described herein.

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